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| How do I get an account in the Licence Management System? |
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When a school purchases one or more AB Tutor Control licences, it automatically has an account for the school created in the Licence Management System. If you are the person who made the order, or if we were given your details by the school, then we would have automatically created a user account in your name.
You can quickly find out if you have a user account by going to our homepage and clicking on the logon link on the right-hand side of the page (next to the padlock icon). This will open up the Account Login page. Enter your email address in the appropriate box, and click on 'Forgot your password.' If you have an account in the system, your password will be emailed to you. If you do not, you will receive a 'User name not found' message.
If you do not have a user account in our licence management system, then go to our Upgrade to version 4 page, fill in and submit the 'Logon details request' form. Alternatively, if you know the person in your school who has an account in the licence management system, you can ask them to add you as an account manager.
We will check with your school that they are happy for you to be given access to the school account. If so, we will create you a user account and email details to you. Please be aware that this could take a little while, depending on how quickly the school gets back to us.
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